GNYADA: Sample COVID-19 Employee and Customer Letters & Memos

Communicating clear and concise information with employees, customers and visitors, is critically important in a time of crisis. In an age when every employee can serve as a de facto spokesperson, delivering effective internal communications can help ensure worker safety, minimize damage to your dealership, return your workforce to productivity and build trust among employees.

Below are communications GNYADA has prepared to help dealers inform employees and customers about the steps they have taken to maintain a safe workplace, help consumer sentiment, and keep employees at ease:

• Sample Letter from Dealer Principal to Employees, Vendors, and Customers

• Sample Memo from Dealer Principal to Employees

• Sample Letter informing staff that someone in the dealership has been directly exposed to coronavirus / has been diagnosed with coronavirus (COVID-19)